Introduction
Jumpfactory beider Basel GmbH, CHE-312.170.018, Tramstrasse 66, 4142 Münchenstein (hereinafter referred to as “Jump Factory Basel”), is committed to protecting your personal data. This privacy policy explains how we collect, store, and process personal data when you use our website, jumpfactory.ch.
Under the Swiss Federal Data Protection Act (DSG), every individual has the right to privacy and protection against the misuse of their personal data. We fully comply with these regulations.
This privacy policy includes terms as defined by the DSG, such as personal data, profiling, high-risk profiling, data security breaches, Privacy by Design, Privacy by Default, and particularly sensitive personal data. Article 5 of the DSG provides detailed definitions of these terms. This policy applies to website visitors, prospective customers, clients, and job applicants.
Data Controller
Peter Raidt, Owner
Jump Factory beider Basel AG
Tramstrasse 66
CH-4142 Münchenstein
Office: +41 (0)78 861 11 00
E-Mail: basel@jumpfactory.ch
Data Processing
We process different categories of personal data, including technical data, communication data, customer records, registration data, contract data, behavioral and preference data, and other relevant information.
Many of these details are provided by you, for example, when you fill out a form, communicate with us, sign a contract, or use our website. While you’re generally not required to share your data, some cases (such as legal requirements) may necessitate it. If you want to enter into a contract with us or access our services, you will need to provide necessary details such as customer records, contract data, and registration data. Technical data is automatically processed when using our website, and if you require access to certain systems or buildings, registration data is necessary. You can, however, opt out of behavioral and preference data collection where applicable.
We also collect data from publicly available sources (such as debt registers, land registries, commercial registers, media, and social networks) and receive data from other companies within our group, authorities, and third parties (such as credit agencies, address brokers, business partners, and online analytics providers).
When you use our website, your browser automatically transmits certain usage data through server log files, including:
- Hostname of the accessing device (IP address)
- Date and time of access
- Referrer URL
- Browser type and version
- Operating system
- Browser request and general transmitted information
These usage data help us analyze trends and improve our services. The data is collected anonymously and is not linked to individuals. We do not combine this information with other data sources. However, we reserve the right to review this data if we suspect unlawful activity.
Personal data refers to any information related to an identifiable individual, such as name, address, E-Mail, phone number, and user behavior. The type of data we process and how we use it depends on the services you use. We treat personal data with strict confidentiality and do not sell or share it with third parties.
Using our website is generally possible without providing personal data. If we do collect personal data on our website, it is done voluntarily and will not be shared with third parties without your explicit consent. However, please note that data transmission over the internet (e.g., via E-Mail) can have security vulnerabilities, and complete protection against third-party access is not guaranteed.
Purpose of Data Processing
If you have given us consent to process your personal data for specific purposes—such as contacting you or handling bookings (e.g., through a purchase, contact form, or E-Mail)—we will process your data lawfully based on that consent. You can withdraw your consent at any time, but this will not affect the legality of data processing carried out before the withdrawal. To withdraw consent, please contact us using the details provided above.
When you contact us (via booking, contact form, or E-Mail), we process your data for handling your request, processing transactions, and fulfilling pre-contractual measures. For managing customer bookings efficiently, we use the system Roller (1401 E 6th St, Austin, Texas 78702, USA). For more details, refer to Roller’s privacy policy.
If you apply for a job or freelance position with us, we process your data to assess your suitability for the position (or other openings within our company) and to handle the recruitment process. Once we receive your application, our HR team reviews it and forwards suitable applications to the relevant department. Only those involved in the recruitment process have access to your data.
Data Processing by Third-Party Service Providers
We collaborate with service providers and business partners, both domestically and internationally, who process data on our behalf, jointly with us, or independently.
Your data is shared with third parties only in accordance with legal regulations, based on Article 9 of the DSG. Our employees only access your data if necessary to fulfill contractual and legal obligations. We also work with third-party processors in areas such as IT services, logistics, printing, telecommunications, consulting, sales, and marketing. If we use third-party processors, we implement legal agreements and take technical and organizational measures to protect your data.
Some of these recipients may, in turn, engage third parties, which means your data could be accessed by them. We may limit processing by certain providers (e.g., IT service providers), but not by others (e.g., government authorities or banks).
We ensure compliance with Privacy by Design and Privacy by Default, meaning data protection principles are integrated into the development of our applications and processes from the outset.
Your Rights: Access, Deletion, Restriction
You have the right to request free information about your stored personal data, its origin, recipients, and the purpose of processing at any time. You also have the right to correct, block, or delete your data. For inquiries about your personal data, you can contact us using the details above.
Data Retention
We retain your data for as long as necessary to fulfill processing purposes, meet legal retention requirements, or protect our legitimate interests (e.g., documentation and evidence purposes). If there are no legal or contractual obligations to retain data, we delete or anonymize it once it is no longer needed.
Cookies
Our website uses cookies to improve user experience, efficiency, and security. Cookies are small text files stored on your device by your browser. Please be aware that data transmitted over the internet may pass through foreign countries, even when both sender and recipient are in the same country.
Most of our cookies are session cookies, which are automatically deleted when you close your browser. Some cookies remain stored until manually deleted, allowing us to recognize your browser on your next visit.
You can configure your browser to notify you about cookie usage, only allow cookies in specific cases, disable cookies altogether, or enable automatic deletion when closing the browser. However, disabling cookies may limit the functionality of our website.
Use of Google Analytics 4
This website uses features of the web analytics service Google Analytics 4, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies—text files stored on your computer—that help analyze how you use the website. The information generated by these cookies is usually transmitted to and stored on a Google server in the USA.
We have activated IP anonymization on this website, meaning Google shortens your IP address within the European Economic Area before transferring it to the USA. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. On behalf of this website’s operator, Google uses this information to analyze website usage, compile reports on website activity, and provide other services related to website activity and internet usage.
You can prevent the storage of cookies by adjusting your browser settings. However, please note that doing so may limit your ability to use certain website features. You can also prevent Google from collecting and processing data (including your IP address) generated by the cookie by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en
For more information on how Google Analytics handles user data, visit Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
Contact Form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter, will be stored by us for the purpose of processing the inquiry and for follow-up questions. We do not share this data without your consent.
Newsletter
If you wish to receive the newsletter offered on our website, we require an E-Mail address and minimal-risk data that allow us to verify that you own the specified E-Mail address and agree to receive the newsletter. We use this data exclusively to send the requested information and do not share it with third parties.
Data that is considered particularly high-risk under Article 5 of the DSG and falls under “profiling” (such as work performance, financial situation, health, personal preferences, interests, reliability, behavior, location, or movement patterns) is not collected.
You can withdraw your consent to store your data, E-Mail address, and its use for newsletter distribution at any time, for example, via the “unsubscribe” link in the newsletter.
Social Media
We are active on social networks and platforms to communicate with you and inform you about our services.
User behavior and resulting interests can be used to create user profiles, which may in turn be used to display targeted advertising both within and outside these platforms. Cookies may be stored on users’ devices to track behavior and interests. If users are logged into their respective platform accounts, additional data may be linked to their profiles.
Please note that your data may be processed outside the European Union, usually for market research and advertising purposes. For details on data processing and opt-out options, please refer to the following privacy policies:
- Facebook(Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland): Privacy Policy, Opt-Out
- Google/YouTube(Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA): Privacy Policy, Opt-Out
- Instagram(Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA): Privacy Policy & Opt-Out
- LinkedIn(LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland): Privacy Policy, Opt-Out
- TikTok: Refer to TikTok’s privacy policy on their official website.
Additional Services
To optimize our website, we use third-party services:
Our pages include buttons from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. These can be recognized by the Facebook logo or “Share” button. We do not use the “Like” button due to privacy concerns.
When you visit our pages, no personal data is initially transmitted to Facebook. Data transfer occurs only if you actively click the “Share” button, which connects your browser to Facebook’s servers. If you are logged into your Facebook account, Facebook can associate your visit with your user profile. We do not have access to the data transferred. For more details, refer to Facebook’s Privacy Policy.
Our website may include “Share with LinkedIn” plugins operated by LinkedIn Ireland Unlimited Company. If you are logged into your LinkedIn account, LinkedIn receives information about your visit and interactions with our site. For details, refer to LinkedIn’s Privacy Policy.
Our website may include Instagram “Social Plugins” (e.g., the Instagram camera icon), operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. When you visit a page containing such a plugin, your browser connects directly to Instagram’s servers. For more information on data collection and privacy settings, refer to Instagram’s Privacy Policy.
Roller
We use Roller as a customer and booking management system (1401 E 6th St, Austin, Texas 78702, USA). If you fill out a Roller form on our website, your personal data will be transferred to Roller. More details can be found in Roller’s Privacy Policy.
Objection to Promotional E-Mails
We hereby object to the use of contact details published in our legal notice for sending unsolicited advertisements and informational materials. Jump Factory Basel reserves the right to take legal action in case of unsolicited advertising, such as spam E-Mails.
Data Security and Data Breaches
We implement appropriate security measures to protect the confidentiality, integrity, and availability of your personal data and to prevent unauthorized access, loss, alteration, or disclosure. Any data breaches will be reported to the EDÖB (Federal Data Protection and Information Commissioner of Switzerland) as soon as possible.
Changes to the Privacy Policy
This privacy policy is not part of a contract with you. We may update it at any time. The latest version is always available on our website.
Last updated: 19.03.2025